Multichannel Appointment Booking (WhatsApp, SMS, Email, Chat)
In 2025, customer expectations for convenience and personalized interactions are at an all-time high. The days of forcing customers into a single booking channel (like a phone call or a web form) are rapidly fading. Today's savvy consumer expects to connect with businesses on their own terms, using the communication channels they prefer and are most comfortable with. This shift mandates a...
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