Salesforce Fundamentals: A Step-by-Step Guide for Beginners

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2025-08-22 09:58:47 -

What Is Salesforce? Salesforce is a cloud-based CRM platform developed to manage customer relations across marketing, sales, service, and support on one unified platform. Founded in 1999, it introduced the SaaS model to enterprise software, offering scalability without hardware investments or maintenance worries. Accessible via web and mobile, Salesforce has evolved into a comprehensive...

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