Afiniti Partners with Five9 to Elevate Customer Interactions with...

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2025-10-24 12:48:49 -

Afiniti Partners with Five9 to Elevate Customer Interactions with AI-Driven Agent Matching

Afiniti has announced a strategic partnership with Five9 to integrate its AI Pairing technology into the Five9 Intelligent Cloud Contact Center, bringing smarter, more personalized customer-agent matches to enterprises. What the Partnership Delivers The collaboration gives Five9 customers direct access to Afiniti’s AI Pairing technology, leveraging behavioural and contextual data to...

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