Virtual BDC Provide Cost-Effective Solution Handling Customer Inquiries at Dealership
Introduction to After-Hours Challenges in Dealerships Let’s be honest—customers don’t shop for cars on a 9-to-5 schedule anymore. They browse inventory at midnight, submit lead forms during dinner, and expect answers now, not tomorrow morning. This shift creates a big problem for dealerships: how do you handle after-hours customer inquiries without burning cash? That’s...
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