Advantages of Live Chat As a Customer Service Tool

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2024-12-31 10:00:55 -

As a customer service tool, live chat has many advantages for both businesses and customers. Unlike phone or email, live chat allows support representatives to talk with multiple customers at once. They also have access to important contextual information like the customer’s website history or their previous interactions with your brand. Increased Conversion Rates With live chat, you can...

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