Efficiency at Your Fingertips: How IVR Systems are Transforming Communication in Business What is IVR?
IVR Systems stands for Interactive Voice Response Systems, which is a technology that allows callers to interact with a computerized phone system through voice or touch-tone commands.
IVR systems use pre-recorded messages to provide information to callers and to gather information from them. For example, an IVR system might ask a caller to enter their account number using the...
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