What is IVR?
IVR Systems stands for Interactive Voice Response Systems, which is a technology that allows callers to interact with a computerized phone system through voice or touch-tone commands.
IVR systems use pre-recorded messages to provide information to callers and to gather information from them. For example, an IVR system might ask a caller to enter their account number using the...
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PULSE VoIP -ZOHO assists you in streamlining your business operations. The incredible Zoho CRM interface and our simple calling telephony integration allow you to manage all of your data in one place.
Pulse Telephony on ZoHo CRM extracts call details from records associated with a specific lead, so your team can always measure the effectiveness of each call and revisit detailed information from...
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What is Internet Telephony?
Internet telephony refers to the use of the internet to transmit voice, fax, or other forms of communication. It grants users to make phone calls using a broadband internet connection rather than a traditional phone line.
There are several types of internet telephony, including:
Voice over Internet Protocol (VoIP):...
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Interactive voice response (IVR) is a technology that allows you to interact with a computer system in real-time. The system will then respond to your request based on the information you input. IVR can be used to automate telephone services, such as access to customer service hotlines or automated billing systems.
IVR also enables customers to interact with call centers via interactive voice...
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Internet leased line is a dedicated connection that provide high-speed, reliable data transmission. It is a point-to-point private data connection offered by operators and ISPs to businesses.
What is an Internet Leased Line?
An Internet leased line, also known as a private circuit or a direct inward dialing (DID) line, is a type of data connection that provides you with your own, dedicated...
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