Unexpected events do happen, and the KLM office will help with refund requests and cancellations if you need to change or cancel your flight. Their staff will walk you through the procedure in accordance with your ticket's tariff requirements.Contact details and office address: Through the KLM Kingston office, travelers who need special assistance—such as wheelchair assistance, medical aid, or support for unaccompanied minors—can make arrangements. To guarantee a seamless trip, be sure to make your requirements well in advance.