Hi, I'm a visitor, and I wanted to tell you that I had a great day at the British Airways Cleveland Office. Thanks to the competent and kind staff, my check-in process was easy and stress-free. They provided me with helpful information about my flight and were informed. The office's order and cleanliness fostered a comfortable environment. I was astounded by how quickly my concerns were addressed, and I left feeling confident for my next journey. Overall, excellent customer service and a pleasant stay! Highly recommended.