When QuickBooks shows QuickBooks H505 error, it means you have trouble accessing company files in multi-user mode. The error message points to something blocking the connection between users and the server. You need to fix the issue promptly and correctly. This article will explain the QuickBooks Error Code H505 in more detail.

A brief review of QuickBooks Error H505

There are different types of H-series errors that can happen in QuickBooks. These errors usually occur when you try to access a company file stored on a server. When QuickBooks has trouble connecting to the server, it shows an H-series error on the screen. QuickBooks Multi-user error code H505 appears when QuickBooks on your computer can't connect to another computer on the network that has the company file.

This error means there are technical issues with the network setup that are causing problems connecting the different computers in the network.

You might get the following error message on your desktop screen:

 

 

 

What are the Causes of QuickBooks Error H505?

●        If QuickBooks Desktop isn't set up correctly on the computer hosting the company file.

●        Firewall settings on Windows or another program can block the connection between computers in the network.

●        A damaged or corrupt Network Data file (.ND) that QuickBooks uses to connect to other computers in the network.

●        If you haven't updated QuickBooks Desktop to the latest version

●        If QuickBooks Database Server Manager is disabled

●        When the host computer's IP address isn't accessible.

●        Incorrect DNS settings

●        Having many workstations with hosting settings enabled.

●        When the server is unreachable or down

●        QuickBooks needs services like DBXX and QBCF Monitor Service to connect the server and workstations. If these services don't work or are deactivated, you may get error H505.

●        Damaged or corrupt system files

 

See also: How to Fix QuickBooks Error code 12029

 

Winding Up!

QuickBooks Error message H505 can happen due to network problems. Even if you follow all the steps to fix it, the error might still come back or not go away. If this happens, we recommend calling our 24/7 QuickBooks error support number at 1-800-615-2347 for extra help and support.

 

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