Robert Wilson

Robert Wilson added blog IT, Cloud, Software and Technology
2025-02-18 11:22:40 -

Maximizing Automotive Dealership Performance with Audits
The automotive industry is a highly competitive space where maintaining dealership supremacy is essential for sustained growth and customer satisfaction. Dealer audits are a crucial element in this process, helping OEMs evaluate essential aspects of dealership operations such as service quality, compliance, and performance metrics. These audits also facilitate OEMs and dealers to identify...

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Robert Wilson added blog IT, Cloud, Software and Technology
2024-10-24 11:54:01 -

Improving Technical Support with a Knowledge Base System
With the rapid growth of industries, not having an efficient knowledge base integrated within the team and across departments can significantly affect the growth of the company. Imagine your customer representative transferring the call multiple times, and putting the customer on hold for more than 30 before guiding them with the solution. Besides the waiting, patching through to different...

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Robert Wilson updated the profile picture
2024-10-24 10:48:53 -

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Robert Wilson updated the profile picture
2024-10-24 10:48:30 -

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